Knowledge Base LightSail Education HTML

            What is the minimum internet speed required for LightSail to work properly?

            We recommend that each student have at least 5 MB download speed. When testing the download speed please make sure to use the same device the student or teacher is using.

            To check your internet speed click on the health check (stethoscope icon) to measure your internet download speed.

            Still have questions? Please submit a support ticket here or call us at 1-866-876-7323. You can also chat with a support representative by clicking on the chat icon on the top right corner of the LightSail screen.

            Updated: 18 Mar 2019 08:01 PM
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